Thoughts About Humans, UX, and Design
The Answer They’re Begging For
People come to health apps wanting a verdict. The responsible ones often can't give one. So what do you design instead of the certainty they came for?
UX Design: Systems, Not Screens
UX design beyond the interface: how systems thinking, stakeholder buy-in, and EHR interoperability determine whether a product actually works.
What MyChart Gets Wrong About Caregivers
Why does sharing your MyChart with a caregiver end in an error message? A UX teardown of a real healthcare app failure — and the fix.
Designing for the Greater Good
How UX design and design thinking can address UN Sustainable Development Goals like zero hunger, applied to a real Houston community.
UX Design is Everywhere
UX design isn't just apps and websites — it's doors, sidewalks, and faucets. Everyday examples of good and bad design.
Adding to a Career, Not Changing It
How marketing strategy and executive coaching skills transfer to UX research and design career changes.